Door-to-Door Scams

Many legitimate businesses sell product door to door such as windows, solar panels, cleaning products, etc. Gas, electricity and water companies will also visit to read meters. In addition charities may visit to ask for donations or post collection bags for you to fill and leave out for collection.

However, scammers also do the above to part you from your money, gain entry to your home to steal, or profit by posting as charities in order to collection donations.

What you should know

  • Door to door scams involve selling goods or services that are not delivered or are very poor quality. You wont get value for money or may get billed for you didn’t want or didn’t agree to.
  • Some scammers conduct surveys so they can obtain your personal details or disguise their real intent to sell you goods or services you don’t want or need.
  • Door to door sales are normally uninvited and the people selling must leave if you ask them to.
  • Even when a genuine business and product is being sold, unscrupulous employees can sometimes still act illegally.
  • If someone knocks at your front door claiming to be from a company always check their ID. If you are not happy or unsure do not let them in to your home.
  • Never ring the telephone number on the ID card. Ask the salesperson to wait outside and call a genuine number from the telephone book or website.


If someone knocks at your door, always check their ID


Never let anyone in to your home unless they are someone you know and trust


Don’t immediately agree to any offer involving a significant amount of money, time or commitment. Seek independent or legal advice first


If you are interested in what a door to door salesperson has to offer, take time to find out about their business and their offer. Shop around to make sure you are getting a good deal. Confirm with that they are collecting in your area